WHEN THINGS GO TERRIBLY WRONG TO EXCEPTIONAL CLIENTS!

One of the undeniable truths about construction, renovations, and decorating is that something unexpected always happens. How these surprises are handled depends on the contractor, the designer, and the client’s reactions. While you can’t change the reality of things going wrong, you can control how you react. This is the true story of wonderful lifetime clients who waited over 20 years to finally build the kitchen of their dreams.

Initially, everything went smoothly with the renovation, which included bumping out walls and floors. The new electrical, plumbing, flooring, and walls were completed. Appliances and cabinets were installed, paint was applied to the walls, furniture arrived, and artwork and accessories were put in place. Everyone was thrilled!

But then, one tile cracked. Three months later, another followed. We knew something was terribly wrong. Although these were large 48”x48” tiles, properly installed, they should never have cracked.

Thank goodness these clients hired an upstanding, honest contractor who stood by his work. We found new tiles, and the entire floor will be ripped up and the new tiles installed correctly this time. Yes, it’s a significant inconvenience, but fortunately, these clients are very grounded. They understand that much worse things could happen and are taking it in stride. I hope to always be this lucky to work with such level-headed and amazing clients!

WHAT DOES IT TAKE TO BE A SUCCESSFUL INTERIOR DESIGNER?

I am blessed to be in the business I love best! I've often been asked what it takes to run a successful interior design business, so I'm thrilled to share my insights.

First and foremost, interior design is a service industry. You need a passion for serving others and doing it exceptionally well. At its core, this field is about solving problems creatively, so being a fantastic problem solver and thinking outside the box is essential. Most importantly, you must be a people person who loves meeting and interacting with new people.

Talent is crucial. For the fortunate few, design is intuitive, a gift. If you're just starting out, having a business degree can set you apart and prove incredibly handy.

Having a unique niche or a distinctive style that sets you apart is vital. In a world where many designs look the same, originality is refreshing!

Connections are key. Be outgoing, kind, and loyal to your industry friends and vendors. These relationships are invaluable when challenges arise. Learning to LISTEN is critical. One of your most important roles is to listen to your clients and exceed their expectations.

I'm known for delivering more than my clients expect. I am passionate, efficient, loyal, reliable, and almost always available. Trust is everything! Building these relationships is like a marriage; mutual respect is a must. If you don't click with a client during the interview, it's best not to take on the project. You need to be their advocate and therapist, which requires a lot of patience and a genuine liking for them.

Ultimately, it comes down to being good at what you do and loving every moment of it!

Me sourcing furniture at BDDW Soho

ORGANIZE, ORGANIZE, ORGANIZE .... A GUIDE

There have been many times in my career that I have been complimented on how organized I am. I’m lucky, this comes very naturally to me. It is part of my DNA. I have always been like this. I also have been asked many times for advice on how to be more organized.

This is what I know for sure:

It is very hard to be successful in any career without being organized.

What’s the sense of spending money on your beautiful sanctuary if you can’t see it because it’s a mess?

Organization clears your mind and relieves stress. Being organized saves plenty of time in the long run!

You will be a happier person if you can stay organized. it is very calming…

Autumn, especially this one, where a lot of people are staying at home because of Covid 19, is the perfect time to start.

I will try and suggest a few strategies.

-Make organization a priority, and a new way of life. It takes time, but it is well worth it!

-Start by throwing out (or donating) everything that is non-essential, everything you don’t love or you haven’t needed in two years. You have to understand that no one can be organized if they don’t get rid of stuff.

-Try to only buy new things that you really need or love. Only the essentials!

-Start with simple things like the minute you get out of bed in the morning, make your bed.

-Do not throw your clothes on a chair (or worse) … hang them up immediately

-The key is to never touch anything twice. If you are touching it… JUST PUT IT AWAY.

-I cannot concentrate until my desk is cleaned up. I always leave my desk organized so when I sit down the next day, it is clean. Same with my kitchen.

-Get an old fashioned paper calendar, tape it to the inside of your kitchen cabinet door. Every appointment goes here and on the other calendar on your desk. Then load appointments into your phone calendar. You will never forget an appointment again!

-Make LISTS!!!! (Probably my best advice) Use a steno pad. Every list should be on this ONE pad, keep this pad in one place.

-Once you make this a constant, it will become a habit, you won’t even have to think about it. You won’t be wasting precious hours looking for things you can’t find. Everything must have its own place…a home!

Many people have told me that they find starting this new process very overwhelming! I have the answer to that …

Instead of buying more things you don’t need, hire a professional organizer. It is well worth the splurge, he or she will get you started. You will be on your way to your new less stressful, happier more organized life!

It is never too late!

Please let me know if this BLOG has been helpful :)

I JUST WANTED YOU TO KNOW....

Every summer I try and get to my favorite latest projects and do a professional photoshoot. This past summer (like everything else) that ritual had to be put on hold because of Covid-19. Hopefully, I will be photographing some new projects as soon as possible. CAN’T WAIT!!

Everything in our world (as far as I’m concerned) has been placed upside down since last March. I do not know one person that has not been negatively and personally affected. This has been very hard on all of us in so many different ways. I want to reach out to anyone who has gotten extremely sick or worse yet, lost a loved one.

For you, this has been horrific. I am sending my deepest sympathies.

We are all in this together, and I just wanted you to know that I am still working although differently. (I am doing a lot of Zoom and FaceTime sessions). I am also helping a lot of people (stay happy) by doing a one-hour consultation over the phone. Let’s chat and stay connected!

Since I feel that what I do is always about relating to people, listening to their hopes and dreams, so much more than just design, let’s keep it up! So many of my dear clients have asked, YES! I am available to work.

I would love to work with you this new (hopefully temporary) way. I always feel like a guide, and really care about trying to make people happy. Making your home more beautiful, that’s my passion!! Until we all see one another again, Let’s all keep dreaming of better times!

STAY HAPPY, SAFE & HEALTHY! Evelyn